Privacy Policy
Last updated: 30/06/2026
At LotoLab, we want you to know what information we use, why we use it, and how you can control your data.
This Privacy Policy explains how we collect, use, protect, and retain information related to your account, combinations, Sets, registered tickets, contact messages, and general use of the platform.
LotoLab is an independent analysis and organization platform for Melate, Revancha, and Revanchita. It is not part of Lotería Nacional, does not currently sell official tickets, does not pay prizes, and does not officially validate tickets.
Data controller
The data controller responsible for your personal data is LotoLab.
For privacy and data protection matters, you can contact us at:
If a legal entity, fiscal address, or specific legal representative is defined later, this section will be updated.
Information we may collect
Depending on how you use LotoLab, we may collect the following categories of information:
Account information
We may collect your name, email address, encrypted password, preferred language, account status, registration date, active plan, and general usage preferences.
We do not store your password in plain text.
Platform usage data
We may store information related to your Sets, combinations, favorite numbers, filters used, analysis profiles, activity history, registered tickets, related draws, and results compared within the platform.
This information allows us to save your preferences, keep your history, and send alerts when a registered or generated combination has relevant matches.
Registered ticket data
If you register a ticket purchased outside LotoLab, we may store the numbers entered, draw date, draw number, lottery mode, and any additional data needed to compare your play against published results.
LotoLab does not currently sell official tickets. Ticket registration inside the platform is used only for organization, tracking, and informational comparison.
Subscription data
If you use a paid plan, we may store information related to your plan, subscription status, start date, renewal or cancellation dates, active benefits, and technical references needed to integrate payment providers in the future.
If no online payment integration is active, LotoLab does not store complete bank card data or payment credentials.
Contact and support data
If you contact us through support, contact, or vulnerability report forms, we may collect your name, email address, subject, message, report category, estimated severity, affected URL, technical description, reproduction steps, and any information you choose to share.
We recommend not including sensitive information unless it is necessary to handle your request.
Technical data
We may collect technical information such as IP address, browser type, operating system, device, pages visited, access date and time, system errors, security logs, and similar data needed to operate, protect, and improve the platform.
How we use your data
We use your data for the following purposes:
- Create and manage your account.
- Save your Sets, combinations, favorites, and history.
- Register tickets purchased outside LotoLab.
- Compare your combinations against published results.
- Send alerts about matches, results, interesting jackpots, system status, or relevant features.
- Provide technical support.
- Respond to contact messages.
- Receive and handle vulnerability reports.
- Improve filters, analysis, and the general performance of the platform.
- Prevent abuse, fraud, unauthorized access, or misuse.
- Comply with legal obligations when applicable.
- Prepare future operation of subscriptions, online payments, or external integrations.
Email alerts
If you have a registered account, we may send emails related to:
- Draw results.
- Relevant matches in registered or generated combinations.
- Registered tickets.
- Account status.
- System status.
- Important platform changes.
- Security updates.
- Jackpots or draws that may be of interest.
- Information related to your plan or subscription.
You will be able to unsubscribe from certain optional messages when preference controls are enabled. Some operational or security emails may be necessary for your account to function properly.
Anonymous data and system improvement
LotoLab may use aggregated or anonymous data to review the general performance of the platform, measure filter effectiveness, detect errors, improve result analysis, and understand how the tools are used.
This data is not used to publish your personal combinations or identify you individually.
When the platform supports it, you will be able to opt out of sharing anonymous usage data for internal analysis.
Cookies and similar technologies
LotoLab may use cookies and similar technologies to make the site work correctly, remember certain preferences, maintain secure sessions, and improve the user experience.
Currently, if no consent platform has been activated, LotoLab mainly uses necessary cookies for the operation of the site, such as session, authentication, security, or anti-forgery cookies.
In the future, we may add analytics, measurement, advertising, remarketing, or external service tools. If we do, we will update this Privacy Policy and request the appropriate consent when required.
Types of cookies
We may classify cookies as follows:
Necessary cookies
These are essential for the site to work. They allow login, session handling, form protection, basic settings, and core platform features.
These cookies cannot be disabled from the platform without affecting the service.
Preference cookies
These may remember choices such as language, appearance, interface settings, or other browsing preferences.
Analytics cookies
These help us understand how the platform is used, which sections work better, where errors appear, and how we can improve the experience.
These cookies will only be activated when a tool is configured for that purpose and, when required, after obtaining your consent.
Marketing or advertising cookies
These may be used to measure campaigns, show relevant content, or enable advertising and remarketing.
LotoLab does not currently use personalized advertising systems. If we add them in the future, we will clearly inform users and request consent when applicable.
Cookie preferences
When the consent system is active, you will be able to review or change your cookie preferences through the "Cookie preferences" link available on the site.
Until that feature is active, LotoLab will only keep the technical preparation needed to add it later.
Who we share data with
We do not sell your personal data.
We may share information only when necessary to operate the platform or comply with applicable obligations, for example with:
- Hosting and infrastructure providers.
- Email service providers.
- Monitoring, security, or error logging tools.
- Payment providers, when online payments are enabled.
- Analytics or cookie consent services, when active.
- Competent authorities, when legally required.
These providers should only use the information necessary to provide their services.
Results, tickets, and prizes
LotoLab compares your registered or generated combinations against results published by Lotería Nacional.
This comparison is informational and does not represent official prize validation.
LotoLab does not pay prizes, does not officially validate tickets, and does not replace official review or prize claim channels.
Data retention
We retain your data while your account is active or as long as needed to operate the platform, provide support, maintain history, comply with legal obligations, prevent abuse, or resolve disputes.
You may request deletion of certain data or your account, subject to any applicable legal obligations or legitimate retention needs.
Security
We apply reasonable measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Still, no digital system can guarantee absolute security. If you detect a possible vulnerability, please report it through the "Report a Vulnerability" page or the appropriate contact channel.
Your rights
You may request access, correction, deletion, or objection regarding your personal data, and you may withdraw consent when applicable.
To exercise these rights, contact us at:
Your request should include enough information to identify your account and clearly explain what you need.
Minors
LotoLab is not directed to minors.
If we detect that an account was created by a minor without the appropriate authorization, we may suspend or delete the account according to our policies.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect legal, technical, operational, or product changes.
When changes are important, we will try to notify users inside the site or through available contact channels.
The version published on this page will be the current version.
